Frequently Asked Questions
Everything you need to know about bringing warmth and style to your home.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for home decor items?
We offer a 30-day return window for most items in their original packaging. Please note that for safety reasons, used candles and textiles cannot be returned.
Are your candles and fragrances eco-friendly?
Yes, our Home and Glow signature candles are made from 100% natural soy wax and lead-free cotton wicks, ensuring a clean and sustainable burn for your home.
Do you offer international shipping?
Currently, we ship to the continental United States and Canada. We are working on expanding our logistics to reach more countries in the near future.
How can I track the status of my order?
You can track your order by clicking the link in your shipping confirmation email or by logging into your account on our website and visiting the 'Order History' section.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.